We are a company that specializes in online fitness fashion and wellness products for women. Your satisfaction is our #1 priority.
Returns & Refund Guarantee
Returns & Refund is a guarantee provided for every product we sell.
When you receive a product that was bought and paid for on our site, if you find it is not as described, or is of low quality, you can contact us to resolve these problems. You will then be able to request a full refund and return the item, or keep the item and agree to a partial refund with seller.
- Scope of Guarantee:
- All Sunrise Fitness products have the Returns & Refund guarantee. Any product bought through the site is protected if the items you received are not as described.
The following situations are not included:
1. An item you claim is not as described, but the seller can prove that it is.
2. Items are as described, but you no longer want them.
- Guaranteed Protection Period:
- You can submit refund requests up to 15 days after your order has been completed and you have received the product. You can do this by opening a dispute via the contact page. Please note that you can only open one dispute per order.
- Conditions for Submitting Refund Requests:
- You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute via the contact page. Please note that you can only open one dispute per order.
- Return Shipping Fee:
- If you agreed with the seller to return your item, you will be paying the return shipping fee, unless otherwise agreed with the seller after making a refund request. Please make sure you first agree on the shipping method and whether the seller will pay you back the shipping fee.